Command were asked by insurers to investigate the loss of £90,000 worth of
jewellery from one of their High Net Worth clients.
specialist interview techniques with the client and cross-checking photographs,
it was determined the loss occurred over a weekend at their country
house. All staff were interviewed and searches of the grounds
commenced. The cesspit was drained and empty ring boxes were found in the
led to staff in one of the Balearic Islands. Two members of
“vetted” staff left before Gold Command's arrival on the pretext that
a family member was dying!
Command carried out interviews with existing staff and with local
business. It was discovered that the two housekeepers (purportedly husband and
wife but false) were running an international organised crime operation
importing cocaine from South America. Firearms were seen at the house and
the family car was used to distribute the cocaine around the islands and then
into London. The family house in the Balearics was used to stash up to 50
Kilos of cocaine at any time. The £90K worth of jewellery was used to pay
for another consignment.
client and his wife and very young family arrived the same day as this
information was discovered. Gold Command arranged immediately for a
replacement car (different colour) to be supplied to the client. We arranged
with the client's PA for a significant witness to be flown out of the country
but only after we took a statement under caution from this person.
undertook a security review of the client’s three properties.
security guards who had not been vetted by others were dismissed. Gold
Command undertook due diligence on three security companies and attended
training sessions and selected one company to look after the client.s Balearic
premises. The alarm codes were changed and on that night two persons
attempted to break into the villa. From photographs, these were believed
to be the security guards unaware that the codes had been changed and undertaking
the “crime” to prove that security guards were required.
protocols were changed on the cameras and we ascertained that the person who
had installed them had been arrested by the local police for voyeurism at
back in London by Gold Command revealed that the staffing agency that placed the
the couple had not vetted the individuals despite saying that they had and charging
the High Net Worth client for that “service”.
Command with the agreement of the clients forwarded all statements and
intelligence to the Police.
client is a well-known individual within the financial sector with an
unblemished character. With firearms being used to move the drugs from the client’s
home Gold Command through sheer diligence protected that reputation and ensured
the safety of the entire family by taking swift and necessary
action. The client and his wife requested that Gold Command come and work
with him full time. We declined but we were offered a consultancy role
which we accepted.
client has said that one day he will write a book on the experience!